Privacy Statement
Grateful Hearts respects that your privacy is important to you and ensures that the personal information you provide to us will always be protected.


Use of Information
Grateful Hearts requires your personal information for the purpose of fulfilling orders. The personal information requested by Grateful Hearts includes, but is not limited to:

  • Full Name
  • Billing Address
  • Phone Number
  • Email Address
  • Recipient Name and Address

 Grateful Hearts do not keep records of customer credit card details as all payments are processed through PayPal.


Disclosure of Information
The information we collect from you is strictly confidential. Grateful Hearts will not disclose your personal information to any third parties, other than those who are contracted to us to keep the information confidential.

For customer security, your IP address has been logged and will be recorded with your purchase details. The Grateful Hearts website utilise cookies to store information of browsing history and to enable browsing features. We do not store any personal or financial information about customer-used cookies.

Under no circumstances will Grateful Hearts sell or receive payments or services for disclosing customer’s personal information to any partner or external company.


Promotional Material
Customers can elect to receive promotional material by opting to receive email newsletters and promotional material. In compliance with Australian law, all marketing material sent to the subscriber will include an option for the subscriber to request removal from mailing or contact lists for any future marketing

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